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  • In line with customer-oriented strategies  (2017/3/13)
    In line with customer-oriented strategies The final auditing session of ISO 10002 and ISO 10004 standards attended by the auditors of SGS – a Swiss company providing inspection, verification, testing and certification services – saw the certificates of these two standards issued for Mobarakeh Steel Company (MSC) for a one-year period. The ISO 10002 and ISO 10004 standards focus on management of customer complaints, and on monitoring and measuring customer satisfaction, respectively. More
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